• Objectives and Agenda
• High-performance System x Server Family Overview
• RAID Adapters and Enclosures
• High-performance Technologies Review
• Working With Scalable Systems
• Dynamic System Analysis
• Problem Solving
• Support References

Lab exercises

• Lab 1- Locations, removals, flash update and Diagnostics
• Lab 2 - Remote Desktop Connection & Bios Setup
• Lab 3 - Utilizing RCM &Virtual Console software
• Lab 4 - Preboot DSA / Diagnostics
• Lab 6 - ServeRAID Mgr & Spanned Arrays
• Lab 7 - MegaRAID Storage Manager
• Lab 8 - Utilizing BMC and DSA to gather the Facts
• Lab 9a - Scale System x460
• Lab 9b - Scale a multi-node x3950 M2

Bitte bringen Sie aus Sicherheitsgründen Ihr persönliches ESD Service Kit zum Kurstermin mit.

The IBM Training Site for Web based training is at http://www.ibm.com/services/weblectures/awsp

Technicians must be authorized to access this site. If you are not authorized, IBM will need to preregister you on the Training site.

Before this can be done, you must:

• Be listed as a technician on ServiceBench
• Have a valid email address in your technician profile in ServiceBench
• Be associated with an active Location ID in ServiceBench
• Must have an IBM ID**
• **You can check to if you have a valid IBM ID by doing the following
  
  • Go to https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persistPage=true
  • Select “Forgot your password” on the right
  • Key in your IBM ID
  • Continue
  • If you get the security question screen, then you keyed in a valid IBM ID
  • If you get an error that your IBM id cannot be found, then the IBM ID you keyed in is not a valid IBM ID

When you go to the IBM Training site, it is important to go to “Help” (select from left navigation bar) and closely follow the instructions.

If you have an existing IBM ID, you will need to do Steps 1 and 3 outlined in the Help text. If you do NOT have an existing IBM ID, you will need to do Steps 1, 2 and 3 outlined in the Help text.

IMPORTANT: EVERYONE needs to be pre-registered by IBM with an IBM ID, email address, Location ID and Authorization ID in order to access the IBM Training site – even if you do have an existing IBM ID, you still need to be pre-registered by IBM. The difference is:

• If you have an existing IBM ID, you will need to do Steps 1 and 3 outlined in the Help text AFTER you have been pre-registered. You will sign in with your IBM ID
• If you do not have an existing IBM ID, you will need to do Steps 1, 2 and 3 outlined in the Help text AFTER you have been pre-registered. You will sign in with your email address which will now be your IBM ID too.

Once you are successfully signed on, other important items to reference are:

• News and Announcements: Has information about the Learning History and any changes – this site should be checked often for any new and updated training information
• Training Overview and Roadmap: that shows the training required for servicing specific brands.

At this time the capability of printing a certificate of completion is not available, however this is being worked on and when it is available, an entry will be posted in the News and Announcements on the training site and as a News item on ServiceBench.

For questions regarding the IBM Training Site, please contact us.